How robust is your freight forwarding process?
Finding a reliable logistics company to successfully manage your freight forwarding process is essential for the growth of your business. Maintaining good customer relations is important, while finding a company with a strong reputation for delivering on time is essential. Blacksmith Freight offer some tips below on how to improve your freight forwarding process in 2023.
Plan ahead
Many companies are experiencing delays at present due to Brexit and the current geopolitical unrest, which is affecting the supply chain. Planning ahead is the key to a successful exchange providing you choose the right freight forwarder. Blacksmith Freight Services form strong working relationships with all our customers so they feel comfortable articulating their expectations regarding service level and costs, and we can confidently meet their needs.
Define responsibilities
Businesses must show transparency within their current processes, so logistics companies can be made fully aware of their needs. It is imperative that standard operating procedures are put in place to avoid missed opportunities, increased costs and to ensure consistency. If you’re unsure about certain processes, for example EU Customs Clearance, Blacksmith Freight can manage this area for you. To avoid any misunderstandings, make it clear who is responsible for what from the outset, to help form lasting partnerships.
Choose a trusted partner
Choosing a trusted partner will ensure consistency and success within your business. Blacksmith Freight Services are an international freight forwarder with more than 25 years’ experience helping businesses optimise their operations through flexible, reliable and high-quality logistics and transportation. Should you choose us as your freight forwarder partner, we will ensure standard operating procedure are put in place to outline expectations from both sides.
Maintain transparency
Good communication is the key to maintaining transparency within a freight forwarding partnership. Maintaining regular contact is critical in logistics when dealing with the current supply chain which is multi-layered and requires input from multi stakeholders. Blacksmith Freight Services are transparent, responsive and consistent to ensure the best possible outcome for all of our customers. Whatever the issue, we will always keep you well informed and up to date.
Futureproof your supply chain
It is important to futureproof your supply chain to ensure it remains agile and flexible. Blacksmith Freight Services is a trusted freight forwarder with a global reach. We are highly regarded and well recognised for our quality of service and willingness to go the extra mile. Working with a single provider who offers all the freight services under one umbrella will help make life simpler, reduce costs and alleviate any stress, so you have more time to focus on other areas of your business.
Get in touch today if you are looking for a reliable freight partner to help grow your business and maintain a smooth supply chain. Get a Quote today